Zones & rates
Delivery methods and rates by destination country.
| Zone | Method | Rate | Free shipping over | ETA | Status | |
|---|---|---|---|---|---|---|
| 🇲🇾 MalaysiaDomestic | Flat-rate courier | RM | RM120.00 | 2–4 days | Active | Edit |
| 🇸🇬 Singapore | DHL Express | S$ | S$80.00 | 1–3 days | Active | Edit |
| 🇧🇳 Brunei | DHL Express | B$ | —no free-shipping threshold | 1–3 days | Active | Edit |
| 🇮🇩 Indonesia | — | — | — | — | DisabledMarket closed — phase 3 | Edit |
DHL Express (MyDHL API)
Sandbox credentials for export rating, booking and label generation to SG & BN.
- Account no.
- MY860xxxxx
- API key
- ●●●●●●●●-set
- Mode
- Sandbox
- Endpoint
- express.api.dhl.com/mydhlapi/test
- Daily quota
- 500 calls
Auto-book export shipments on PaidManual booking until the DHL account is fully approved — see research notes
Paperless trade (commercial invoice upload)Sends the commercial invoice electronically with the DHL booking
Export queue (5)
Paid SG & BN orders waiting on DHL booking, labels and tracking.
| Order | Customer | Country | Status | |
|---|---|---|---|---|
| #PD-10402 | Jason Wong | 🇸🇬 SG | Awaiting booking | Book DHL |
| #PD-10406 | Wei Jie Lim | 🇸🇬 SG | Awaiting booking | Book DHL |
| #PD-10399 | Nurul Iman Yusof | 🇧🇳 BN | Awaiting booking | Book DHL |
| #PD-10375 | Rosli Hj Awang | 🇧🇳 BN | Booked · TRK 7798WXYZ | Label PDF |
| #PD-10394 | Michelle Ong | 🇸🇬 SG | DHL: invalid postcode — fix address | Retry |
🐾 Label PDFs are fetched from DHL at booking time and cached in OBS (object storage) once generated — the link above is a static placeholder in this mockup.
Packaging presets
Standard box sizes used for domestic rating and DHL dimensional weight.
| Preset | Dimensions | Weight | Typical contents |
|---|---|---|---|
| Small box | 20 × 15 × 10 cm | 400g | 1–2 tubs |
| Medium box | 30 × 20 × 15 cm | 900g | 3–5 tubs / mixed order |
| Large box | 40 × 30 × 20 cm | 1.8kg | 6+ tubs / stockist restock |
📦 Preset weights & dimensions feed DHL rating (dimensional weight) directly — packers can override the preset before a label is booked.
Compliance notes
Import classification for animal supplement exports to SG & BN.
- HS code (working)
- 2309.90 — preparations of a kind used in animal feeding
- SG import
- AVS product classification check Pending confirmation
- BN import
- DAA classification check Pending confirmation
⚖️ SG (AVS) and BN (DAA) classification confirmations are pending with both agencies before scaling DHL export volume — see
docs/02-RESEARCH.md §6. HS 2309.90 is used as the working code on commercial invoices in the meantime; the final code may differ once agency guidance lands.🐾 Static preview — the real admin is Laravel Filament v4 (light + dark mode); every card maps to a Filament resource.